Want a different type of business trip? Try a robot hotel

The decision to employ robots via the Henn Na portfall “is based on each case separately depending on the location and market conditions,” according to a spokeswoman for Mami Matsumoto.

In general, Henn Na robots can improve operational efficiency by reducing employment costs. Given the constant lack of employment in Japan (and the decrease in the birth rate), robots also stand ready to fill open situations. Once the guests get used to strengths and weaknesses, they can find that there is no comfortable human reaction.

After a decade The Henn NA administration, which opened the first hotel in 2015, opened on a mixed employment model consisting of humans and humans. The hotel is now running about 150 robots in check -in offices or inside the guest rooms on 14 Japanese fighters.

Churi, personal assistant in the room used in the first days of the hotel, at Henn Na sites at Maihama Tokyo Bay and Osaka Namba, built -in human robots that were developed intense called Robohon as a customized, recommendations for recommendation, recommendations on recommendation and recommendation to recommend the recommendation and recommendation to recommend the recommendation and recommendation The recommendation to recommend and recommend the recommendation and recommendation to recommend and recommend the recommendation and recommendation to recommend and recommend a time. Near attractions and food options. They can also perform more than 70 dances, including HULA, Flamenco, ballet and traditional Japanese dance.

Henn Na Hotel robots.Photo: Timothy Lamborik

Some Henn Na Hotel robots wear virgin white uniforms, blue silk scarves, and white caps sit on top of bright black pop.Photo: Timothy Lamborik

Since technology becomes more reliable and guests are of steady quality in service, the hotel is considering spreading more robots in sites that the series can reduce employment costs and improve efficiency without damaging customer satisfaction.

The number of sites in some Henn Na sites decreased from about 40 to about eight. The main benefit of companies, especially in the hospitality industry around the clock throughout the week, is that the robots work throughout the hours of the day, which enhances customer satisfaction, according to a report issued by researchers at Stockon University entitled “Henn Na Hotel”.

Henn Na is often used as a case study to explore how customers respond to automated integration, Noel Cristion-nylor, a professor of hospitality at Stockon and one of the authors of the report, wrote in an email to WIRED. Although the research is limited, it is “reasonable to assume that the more the most narrative or unique robot appears, the more likely it will provide a sense of value or entertainment visited to the guest.”

However, the authors notice in the report, when stereoscopic robots like humans, “guests tend to expect to possess complete human capabilities, and with current technology, robots face difficulty in dealing with humans, which can create a negative experience of customers.” So you may not expect the Skinjob trading service any time soon.