Verizon said thousands of people who were affected by the country with a huge interruption are now a service.
If your Verizon phone is outside yesterday or still hanging today, you are not alone. The company said that a blackout was caused by a “software problem”, but it did not respond to a request to clarify what this means exactly.
Verizon officials assured clients that their engineers were actively involved in the diagnosis and solution of service disruption. By early evening, the company announced that the service began to settle in the affected areas.
According to the Downdetector dataMost networks in New York City and Houston, Chicago, Seattle, the Gulf region, and other main urban centers were restored by 7:30 pm Pacific time, although a few hundred reports on the power outage continued at the country until midnight.
Users were not happy with the interruption of Verizon
The company advised customers to monitor their network status online for updates.
Verizon officials emphasized that their engineering teams were actively working in the diagnosis and resolution of the large -scale service interruption that affected thousands of customers throughout the United States.

In a statement issued on Saturday afternoon, the company confirmed to the affected users that corrective measures are ongoing and that the efforts made to restore regular service were a top priority.
Verizon said: “Our engineers are involved and we are working quickly to determine the problem and solve it,” Verizon said. Amid escalating frustration on social media.
By early evening, Verizon reported the signs of progress, as the service began to settle in the main affected areas.
According to the company, the network restoration efforts began to achieve positive results, especially in urban areas where the interruption was more severe.
Despite the progress, the company acknowledged that some users continued to experience issues, and the power outages reports continued in late evening hours.
What happened Hook
The power outage was reported for the first time in the middle of the day, as thousands of customers move to the social media of the complaint that their phones are stuck in the “SOS” position since Saturday morning.
Many users have expressed frustration due to the slow response of Verizon, as some criticize the company for not providing more clear updates in time.
It seems that the power outage is concentrated in the populated urban centers, as the mobile phone connection is very important for both personal and professional communication.
Verizon spokesman advised customers to verify the internet status and have reassured that restoring the service is continuing. The company noted that the efforts made to determine and correct the problem of basic software are still under progress, and that they expected more improvements in the coming hours.
By midnight, reports indicated that only a few hundred users across the country were still suffering from service disturbances, indicating that Verizon technicians were making great progress in recovery efforts.
In general, the interruption of the interruption stressed the weaknesses inherent in the most advanced communication networks, and highlighted the importance of rapid and transparent communication during service disorders.
Customers and industrial observers will closely monitor to see how Verizon manages similar incidents in the future, especially in terms of response and customer service times.
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