- United CEO Scott Kirby He said Wall Street Magazine In an interview on Thursday, the budget airline died, adding that these “Crappy” models “spoil the customer”. Kirby’s interview was on the same day, with a partnership declaration between United and Jetblue, which many consider a budget company.
All eyes were on airlines recently, as the problems of old air traffic control systems led to a great delay and cancellation – especially at Newark Liberty International Airport.
But a silver lining for air travel customers this summer is that the cost of flight is likely to be “likely cheaper in history”, Scott CEO of United Airlines Company Kirby He said in interview in Wall Street Journal This week’s conference. This is because many customers have canceled their trips for fear of more delay and cancellation so that there is more seats available.
“I really don’t like it, but you must reserve,” Kirby said. “This is painful in the short term for us in Newark, but it is better in the long run because the Federal Aviation Administration will do what they do in JFK, La Gardadia, which runs the number of flights equal to the airport capacity.”
But just because United flights may be temporary cheaper and do not expel them to a budget airline. In fact, during the same interview, Kirby has distorted the low -cost airlines, describing it as a “Karbi model” that was designed to “Customer Corruption”.
Kirby said: “It was like a trick, and made them buy, and get them to come, and then ship them a full set of fees that they do not expect.” “Their problem is that it has become so big enough that they need to repeat customers. They do not get them.”
He added that the model is “dead”.
But budget airlines do not see them in this way.
Barry Bever, CEO of Frontier Airline, said luck. “It should refer to other transport companies.”
The border is usually considered a budget company, along with Airlines spiritAllegiant Air, Ryanair and Breeze Airways. These airlines did not respond luckRequest a comment in response to Kirby’s allegations.
Some consumers also consider a flying company in the budget, and by chance, an interview with Kirby with Wsj It happened that United on the same day announced a partnership with Jetblue.
The deal – called the blue sky – allows passengers Earn and spend the miles of frequent bulletin Between airlines. It will also eventually allow the frequent elite positions for each transfer company to obtain mutual benefits and other business privileges. The partnership is subject to organizational review, but it can start with just this fall.
Budget airlines are far from the only perpetrators when it comes to additional fees and fees. Consumer defenders have long criticized the “dismantling” that airlines, including United, have begun to impose fees on bags, eat on the trip, and other amenities that were part of the ticket price.
United Airways did not respond luckRequest to comment on whether Kirby’s assurances about budget airlines are incompatible with their Jetblue partnership.
Kirby insisted during it Wsj The interview, though, Jetblue is not a model airline model.
“Jetblue is not at all,” Kirby said, “Jetblue is at all.” Use an example of how Jetblue put for the first time on live TVs on its aircraft. He said Kirby believed he was a way to circumvent, but when he saw more than 20 people on Jetblue flight to watch TV, he changed his opinion.
He thought, “The Holy Cow, they got this right, and it was literally a turning point for me,” Kirby said. “Jetblue was founded in an attempt to be a better airline for customers. Budget airlines have been established in an attempt to obtain the lowest cost of absolute bones. Both may be young, (but he has) two polar trade.”
This story was originally shown on Fortune.com
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