The friction of having to open a separate chat window to prompt an agent can be overwhelming for many organizations. AI companies see an opportunity to bring more and more Artificial Intelligence services in one platformand even integration into the place where employees do their work.
OpenAIAlthough ChatGPT is still a separate window, it is gradually becoming more popular Introducing more integrations On its platform. Competitors like Google and Amazon Web Services They believe they can compete with new platforms aimed squarely at enterprise users who want a simpler AI experience. These two new platforms are the latest push in the race to bring enterprise AI users to one central place for their AI needs.
Google and AWS are separately introducing new platforms designed for full agent workflows, hoping to usher in a world where users don’t need to open other windows to access agents.
Google has unveiled Gemini Enterprise, a platform that Google Cloud CEO Thomas Kurian said “brings the best of Google AI to every employee.” Meanwhile, AWS announced Quick Suite, a series of services intended to be a browser extension for enterprises to invoke agents.
These two platforms aim to keep enterprise employees working within a single ecosystem, while maintaining the context needed in a larger, local storage space.
Fast wing
AWS, through Bedrock, has made it possible for organizations to build, test, and then deploy applications and agents in a single space. However, Bedrock remains a backend tool. AWS stresses that organizations will need a better way to access these agents without leaving their workspace.
Quick Suite will be AWS’s enterprise front-end proxy application. It will also be a browser extension for Chrome and Firefox and can be accessed on Microsoft Outlook, Word, and Slack.
AWS Vice President of Agentic AI Swami Sivasubramanian said Quick Suite is the company’s way to “enter a new era of work,” as it gives employees access to the AI applications they love while respecting the privacy and context of their organization’s data.
Quick Suite connects to Adobe Analytics, SharePoint, Snowflake, Google Drive, OneDrive, Outlook, Salesforce, ServiceNow, Slack, Databricks, Amazon Redshift, and Amazon S3. Through MCP servers, users can also access information from Atlassian, Asana, Box, Canva, PagerDuty, Workato, or Zapier.
The platform consists of several services that users can switch to:
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The agent builder can be accessed through the chat assistant
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Quick view to analyze and visualize data
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Quick search, which can find information and generate research reports. Users can choose to limit the search to only internal or uploaded documents or Internet access
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Quick flows to let people create routine tasks with simple prompts
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Rapid automation of the most complex workflows, where the model can begin to coordinate agents and share data to complete tasks
AWS said it orchestrates several basic models for running Quick Suite services.
Gemini Foundation
Google has already begun offering enterprise AI solutions, often in fragmented products. Its latest offering, Gemini Enterprise, brings together the company’s AI offerings in one place. Products like Gemini CLI and Google vids It will be integrated and accessible through Gemini Enterprise.
“By bringing all of these components together through a single interface, Gemini Enterprise is changing the way teams work,” Kurian said. Blog post.
It is powered by Gemini Models and connects to enterprise data sources. Gemini has always connected to Google Workspace services, like Docs and Drive, but Gemini Enterprise can now pull information from Microsoft 365 or other platforms like Salesforce.
The idea behind Gemini Enterprise is to offer any user a “no-code platform” to display information and organize agents for automation. The platform includes pre-set agents for deep research and insights, but clients can also bring their own or third-party agents.
Administrators can manage these agents and workflows through the visual management framework within Gemini Enterprise.
Some customers have already started using Gemini Enterprise, including Macquarie Bank, legal AI provider Harvey and Banco BV, Google said.
Google told VentureBeat that other platforms, such as Vertex AI, remain separate products. Pricing for Gemini Enterprise, Standard and Pulse, starts at $30 per seat per month. The new pricing tier, Gemini Business, costs $21 per seat per month for a year.
Work uninterrupted in one place
In many ways, enterprise AI was always going to move more into this An integrated and comprehensive environment Where people can access all AI tools in one place. After all, fragmented views and missing context frustrate many employees who already have too much work.
Removing the friction of moving windows and potentially losing context of what you’re working on can save people a lot of time, and make the idea of using an AI agent or chatbot much more attractive. This was it The reason behind OpenAI’s decision To create a desktop application for ChatGPT and why we see so many product announcements about integrations.
But now, competitors have to offer more differentiated platforms or risk being labeled as copycats of products most people already use. I felt the same way during the Quick Suite demo, thinking it looked like ChatGPT.
The battle to be the only integrated enterprise platform is just beginning. As AI tools and agents become more useful to employees, there will be more demand to make invoking these services as simple as a click from their preferred workspace.
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