The Ministry of Justice is sued Uber (again) claiming discrimination against persons with disabilities

US Department of Justice prosecution Uber on Thursday on discrimination deficit … again. The lawsuit claims that the company and its drivers “routinely reject the service of individuals with disabilities.” It specifically calls for passengers with service animals or continuing wheelchairs. The lawsuit was filed in the Federal Court in North California.

“Despite the importance of its services for persons with disabilities, Uber deprives persons with full and equal disabilities for its services in several critical ways,” the lawsuit says. He also accuses Uber drivers of insulting people, insulting them to hinder and ask them inappropriate questions.

In a statement sent to Engadget, Uber competed for government claims. The company wrote: “The contestants who use the guided dogs or other auxiliary devices deserve a safe, respectful and wicked experience on Uber – complete stop.” “We have a clear policy of zero tolerance to deny the confirmed service, and we differ mainly with the allegations of the Ministry of Justice.”

Uber said that all drivers should admit and agree to the service animal policy Before they can start driving. “When we confirm a violation, we take decisive measures, including canceling the permanent account activation,” the company wrote. Uber noticed it Community guidelines Prohibition of discrimination. He also added that he sent a video of animal education service to all drivers in the United States last year, explaining their vital role.

Earlier this year, Uber added a feature that allows travelers to alert drivers They will travel with service animals. The complaint of the Ministry of Justice says that the company did not provide the advantage until after notifying the investigation. “But Uber continued to discriminate against bicycles who use service animals despite the feature,” he reads.

The Ministry of Justice seeks to try a jury, restraining relief and monetary damage. It also wants to charge a civil fine for violations of the law of disabilities.

If all this looks familiar, there is a good reason. Ministry of Justice Lay a lawsuit against Uber in 2021 On similar claims. This lawsuit focused on the “waiting time” fees sent to the passengers who, because of their disabilities, need more time. The two sides settled the lawsuit in 2022. Uber He agreed to pay at least $ 2.2 million for passengers With disabilities, waiting fees were imposed. The company also faced series to Passengers lawsuits more Service of disabled cyclists.