Players all over the United Kingdom are demanding answers after a “technical defect” on Gala Bingo, where they left hundreds of people who believe they won thousands, just to cancel their profits.
Speaking to Readwrite, clients say the scandal extends more broadly from the party, and other well -known brands including Foxy Bingo and LadbroxAll sit under the same parent company.
On August 4, summer nights were broken in Gala in Bingo, and he was mistakenly responded with prizes higher than winning the grand prize of 150 pounds. For about two hours, the players were congratulated by the chat hosts, and they asked “to enjoy their stones”, and in some cases, they managed to withdraw the money. Screen shots show swelling balances with batches ranging from 40 pounds and 2400 pounds, with one shared bowl appearing to 1.6 million pounds.
One of the women, who asked not to reveal her identity, said: “Some players won that night and won them to win the bank … and was told by Gala that they could maintain their profits because they are loyal agents. The story revolves around the players who were deprived of their profits or made their profits from their bank accounts, and they were identified for chatting and the information specified to ask them to ask questions.”
She added that some of the players had borne “clear checks” from the Gala staff, who say they are not trainers, or unexpected visits from the police and ambulances after the complaint.
She described her heartbreak: “It was the biggest victory I got ever. I have always said that one day I will win big … and I thought this night was so. The money was real as I managed to withdraw to my bank and screen clips from Gala told me to make my profits wisely.” But after the interrogation of Gala, she says she is banned for five years and has only provided a Bengo reward of 20 pounds as “compensation”.
“Not only the concert”: Bangu players refer to wider problems via brands
Nikki Dotoit, 48, from Adenbridge, Kent, was another player in failure. She told us: “They disgusted (things) on how they deal with people. Some people and some people have not been pushed not, and we all have evidence – many of them.”
Nikki said she was able to withdraw 500 pounds before freezing her account. Her mother withdrew 200 pounds, while others in society lost much more: “Another person got 7,000 pounds, and no one has nothing. How is this fair in your terms and conditions? Either there is a defect or there is no.”
She emphasized that the problem is “not just a party.” “It is also Fox. It is a complete part of their chain … Fox, all of whom are subjected to LC International Limited,” explained Nikki. “I can say that Ladbrokes is another. It is larger than it.”
Readwrite has seen screenshots indicating a similar problem on Ladbrokes and contacted Entain for clarification.
LC International LIMITED is the name of the processing processing used by Entain PLC. Players usually see this on their banking data when depositing or withdrawing money, and covers many gambling brands including Gala Bingo, Foxy Bingo, Ladbrokes and Coral Casino.
However, some players reported that there was suspended accounts or were permanently banned. “It has been banned for five years,” Nikki said. Others said that the complaint attempts were met with specific gambling restrictions or interventional calls about their “mental health” from unqualified employees.
For many, repercussions cause more than financial damage. Nikki admitted: “For me, 4000 pounds could have been a dream to send a mail to my father. It was amazing to say that I had finally paid him.
More than 160 people now join the Facebook FOR Gala Rustims collection. Some people prepare legal procedures, while others invite the Gambling Committee to closely audit the operators.
The players say their confidence in Bingo online has crashed. “I will never play Gala again. They have broken my confidence.”
“So that they have a system that works for everyone … I will not trust them. Finally, stop playing with them,” Nikki added.
The gambling committee confirmed that it was investigating the Gala Bingo, but said it could not comment more on whether the other brands were involved. Gala’s parent company, which also owns Ladbrokes and Foxy Bingo, has so far apologizes forTechnicianHe referred to its conditions and terms, whose profits can be canceled in the event of a malfunction.
But for many, these interpretations abandon the hollow. As Nikki said: “You cannot have one base for one and one to the other. Pay everyone or not pay anyone – but do not choose and choose.” I recently reported Entain Half financial reportA 7 % increase in an annual basis, up to 2.63 billion pounds.
Readwrite has continued to enter to comment.
Distinctive image: mtaylor848 via CC by 3.0 / Dave Green / Gala Bingo – Chrompton Street / CC BY-SA 2.0
Pamphlet The Bingo players online says the spread of the mistake beyond the ceremony First appear on reading.
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