Tako Bell rethinks Amnesty International after man orders 18,000 water

Taco Bell rethinks its use of artificial intelligence (AI) to play restaurants in the United States in the United States after watching the comedy videos of technology that makes the mistakes of millions of times.

In one of the clip, one of the customers appears to have shattered the regime by requesting 18,000 cups of water, while in another person, someone is increasingly angry because Amnesty International has repeatedly asked him to add more drinks to his request.

Since 2023, the fast food chain has provided technology in more than 500 sites in the United States, with the aim of reducing errors and speeding up requests.

But artificial intelligence seems to have served completely.

Din Matthews, the chief digital technology and technology official in Taco Bell. Wall Street Magazine Publishing the sound of artificial intelligence faced its challenges.

“Sometimes I let me down, but sometimes it really surprises me,” he said.

He said that the company “learns a lot” – but he is now carefully considering the place of use of artificial intelligence to move forward, including not using it in the drive.

In particular, Mr. Matthews said, there are times when humans are in a better position to take requests, especially when restaurants are busy.

“We will help train the difference on the time of using AI Voice and when it is better to monitor or intervene,” he said.

Problems have been built online as the indisputable customers take the social media to complain about the service – as many of the defects and issues indicate.

One clip on Instagram, which has been seen more than 21.5 million times, shows a man asking for a “big mountain” and the artificial intelligence voice constantly “and what will you drink with that?”

This is not the first time that there are problems with artificial intelligence that you do not obtain properly when it comes to treating food and drink orders.

last year McDonald’s pulled out of artificial intelligence from his drive With the misrepresentation of technology customer orders – which leads to adding a person to bacon to the ice cream by mistake, and another has hundreds of dollars of chicken nuggets by mistake.

But despite some viral defects facing Taco Bell, she says that two million requests have been successfully treated using the sound of artificial intelligence since its presentation.