T-Mobile says it does not spy on you. What is the new screen recording tool already

Some T-Mobile customers were surprised during the past week by discovering a new feature-and enabling it by default-in the T-Life application called “screen recording tool”. In light of modern IFFY registration tools such as Microsoft’s I remember artificial intelligence A feature in Windows, seeing a feature that records the contents of your screen must raise privacy concerns.

How to disable the screen recording tool if you see it

If you are subscribed to T-Mobile, you can check if this new option has been run by opening the T-Life app, and eavesdropping Run Then click Settings (the The gear icon). the Screen recording tool The option appears below Preferences address.

If the option is present, click on it to detect a description and switch key. Read the description: “We use a tool to record how customers use the application to analyze and improve your experience. Only T-Mobile will review and analyze your information. If you play this switch or purple, we will record your screen while using the application.

To disable the feature, click the key until it becomes gray. (Purple and “Gray” in the text refers to the color of the switching key to indicate whether it is active or not, respectively.)

Why does T-Mobile stand behind the new feature

When you contacted the company for more information, a T-Mobile spokesman defended the feature, saying it is designed to improve the user experience.

The spokesman said: “To help us give customers who use T-Life a smoother experience, we are introducing a new tool in the application that will help us explore the problems reported or quickly discovered,” the spokesman said. “This tool records the application activities only and does not see or reach any personal information. If the customer’s T-Life app is currently supports the new job, it can be turned off in the settings under the preferences.”

According to a publication in The life of the robotWhich earlier indicated the problem, the new option appears on both iPhone and Android phones.

Why the subscription is very important

On his face, the screen recording tool appears to do what you say, and the fact that it is limited to the T-Life app is reasonable and expected restrictions.

But as with all possible privacy problems, the fact that T-Mobile enables the feature by default to make customers truly suspicious. It must be at the beginning, and if a problem arises that requires the screen registration, the company may obtain permission from the owner of the phone to run it.

In fact, T-Mobile has a similar setting within the T-Life app. There is a completely separate screen recording feature from this new screen recording tool. In application settings, below Help and supportThe sharing of the screen, which can be used during the support call. The T-Mobile expert is allowed to display your phone screen while exploring errors. It takes several steps and requires you to agree to recording the screen before allowing an application support expert.

If you ever try to help a friend or family member over the phone and ask them to describe what is on the screen, you will be able to use this. Show what they see directly.