Servicenow allows users to see more artificial intelligence

With agents, applications and new workflow, companies will definitely need a way to consider all the artificial intelligence they use.

Service “S new artificial intelligenceTOL TOWER, which has been released this month, provides a complete presentation of the entire male ecosystem. The company has also announced its agent communication system, which supports current protocols.

The AI ​​Control Tower works as a “command center” to help organizers control and manage all their workflow tasks, including agents and models.

The artificial intelligence control tower allows officials of artificial intelligence systems and other stakeholders from artificial intelligence monitoring and managing each agent, model or workflow in their system-even third-party agents. It also provides the life cycle management from party to end, and in actual time reports to obtain different standards, compliance and artificial intelligence governance.

The idea about the artificial intelligence control tower is to give users a central location to find out where all artificial intelligence is in the institution.

“I can go to one place to see all artificial intelligence systems, and the number of the number is on board or is currently being published, O Amnesty International Undersecretary or classic automatic learning,” said Dorit Zilbrchot, Vice President of the Servicenow Group for AI and innovation experiences at a press conference. “I can manage it in one place, making sure that I have governance and a fully understanding of what is going on through my institution.”

She added that the statute helps users “really move to understand the various systems by the provider and type” to better understand risks and comply.

A comprehensive view of artificial intelligence systems

Institutions began publishing, even if it was through small experimental programs, agents, and work on behalf of the Acting. However, as with Mawhfari or various programs from the Saas, the loss of AI features is different.

Other companies have also started providing customers a way to display and manage all artificial intelligence systems, especially to monitor the agent’s behavior. The writer recently launched AI HQ platformWhich will include the observation feature.

Servicenow has been thinking about managing agents since I started presenting artificial intelligence agents Companies in September last year. The Library of the company’s agent allows customers to choose the agent that suits their workflow, and has integrated coincidence features to help manage the procedures of the agent. Since then, the company started Expanding the number of agents It is presented in the agent library to target more use cases for institutions.

Tissue

Servicenow also revealed its AI’s tissue, a means of its agent to communicate with agents or other tools.

The company said that the agent’s fabric will work with other agents communication protocols Form context protocol (MCP) of man, Agntcy From Cisco and Google’s Agent2agent (A2A).

Zilbershot said that Servicenow still supports other protocols and will continue to work with other companies to develop the agents of the agent.

“When we look at the AI ​​Agent tissue, it is no less than the protocol and more than the ability. At this stage, we really look at ourselves as an open platform, and we will be able to support all the common protocols available there and make sure that our customers can benefit from all these great innovations.”

AI Agent Fabric is available for early selection but will be generally available in the third quarter.

Many institutions are considering obtaining agents from a company to speak to another agent from another company or based on a different system. Betical operational capacity It can feed a larger mutation of artificial intelligence factors due to The agents are no longer confined to one system and they can obtain a context and data from another to fulfill the tasks. But despite the common protocols like MCP and A2A, the industry has not yet chosen the standard inter -operating protocol, mainly due to the fact that these were only several months ago.

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