After 72 catastrophic hours, its most loyal users have witnessed an open revolution, Openai plays a big role.
In a series of publications on X (Twitter previously) on Sunday, CEO SAM Altman announced that the company is restoring its popular models from artificial intelligence, including GPT-4O, and increasing the limits of use significantly to push subscribers, and clear peace offers for an angry customer base.
This step comes a few days after the start of the failed GPT-5, the most powerful and stronger of the company. The launch, which should have been a victory, sparked a fire storm instead.
The percentage of users who use thinking models every day increases dramatically; For example, for free users, we moved from less than 1 % to 7 %, and for excessive users from 7 % to 24 %.
I expect to use thinking significantly over time, so increasing the rate of rate is important.
Sam Al -Taman (Sama) August 10, 2025
A failed launch and rebellion of the user
On August 7, Openai GPT-5 launched it as a “unified system” that automatically directs user information to the best function. When doing this, remove the menu that allowed users to choose between the old reliable models like GPT-4O, which was launched in March 2023.
For customers who pay for subscriptions such as ChatGPT Plus ($ 20 a month), sudden change of treason. They have built their professional and creative work on a group of tools of different styles, each with its own strength points: one for creativity, another for pure logic, and another for deep research. Forcing everyone to a new model to break this workflow and remove their ability to answers through the reference to verify errors or hallucinations. The reverse reaction was immediate and honorable, which led to a series of canceling subscription and online petitions.
The reflection of the general trust
With anger growing during the weekend, Sam Germany took over to control the damage, and admitted that the company has offended the situation and announced a series of concessions.
The biggest news came in a direct response to a user who asks the question to everyone’s minds: “And return 4O?”
“It has returned! Go to the settings and choose” Old Models Show “,” Germany answered, confirming the return of the fan’s favorite model. Although GPT-5 is still virtual, users can now subscribe to old versions.
He returned! Go to the settings and choose “Show old models”
Sam Al -Taman (Sama) August 10, 2025
Then he joked the user if he was “a strange mark” to use old models. “It has not been distinguished as strange in both cases!” Al -Taman answered.
For more completion of the payment of customers, Altman announced a huge increase in the limits of use of the most powerful GPT-5 features. “Today we are largely more than the limits of the thinking rate for Chatgpt Plus users, and all the limits of the models category will be higher than they were before GPT-5,” as published.
When a user asked for details about the new border, Altman revealed the new maximum: “Try 3000 a week now!” This is a significant increase in subscription of $ 20 per month and a clear incentive for angry users to wrap.
Try 3000 a week now!
Sam Al -Taman (Sama) August 10, 2025
Transparency
Finally, Al -Tamman promised more transparency. He announced the change of the upcoming user interface to show users, which model is actively responding to their inquiry and promised to publish a detailed blog this week explaining “thinking about how we made the capacity of the capacity.”
He also participated in data that shows the tremendous popularity of new thinking models, and revealed that the daily use between users in addition to 7 % to 24 %, justifying the initial focus of the company on new technology, even if the operating program is a disaster. “Thinking” is the ability of artificial intelligence to “think” step by step to solve a complex problem.
In the end, it seems that Openai has received the message loudly and clearly. This was a rare and strong offer for the user revolution, forcing one of the most powerful companies in technology to listen and retreat. The settlement-maintaining GPT-5 as the default with the re-selection of users-is a direct recognition of the strength of a loyal society that refuses to ignore it.
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