Lightspeed supports Snabbid Snabbid Snabbid Indian Home Services.

The home services in India – whether they were cleaning, washing or washing – were traditionally unofficial and rarely managed. This often led to delay and doubts to consumers, as well as inconsistent wage and job lack of workers. Recently, however, startups It started to display this area as mature to transformTake advantage of technology to bring prediction ability, expansion, and structure to space.

SnabbitIt was established last year, and it is one of the first engines in this square, enabling customers to reserve high -frequency home services, including cleaning, washing dishes, washing and kitchen preparation, by applying it, with a delivery of up to 10 minutes. The emerging company has now raised $ 19 million in a tour of the series B led by LightSpeed, with the participation of current investors in Capital Capital and Nexus Venture Partners, with a postal money evaluation of $ 80 million to expand its existence.

The 15 -month startup company launched the fast service platform in the West Indian city of Mumbai, the financial capital of the country, after the founder and CEO Ayush Agarwal personally faced challenges to find reliable home services. At one time, he told the Teccrunch, that the situation has become so difficult that his mother had to fly from the East India Colkata city to help find a new home worker.

He said in an interview: “What remains with me is that in a world of comfort where you can press a button, you will get a taxi, or you will get food or grocery stores, you can even get someone on a date, but find someone for a simple service at home was very difficult.”

The startup conducted experiments early last year and remained in one small market in Mumbai for 12 months before expanding seven markets in the city and one in Bangaluru.

Snabbit has taken a “complete approach to housing” for workers, examination, training, training, and workers’ management, who are called “experts”. Once Snabbit signs them, the workers are approaching the demand centers to start the operating so that they can fulfill the company’s promise to provide the service in 10 minutes.

Snabbit is not alone in this race, like a job operator Urban company (With the support of floors investors, including Access, Prosus and Tiger Global) A similar experience started On its application earlier this year. However, the company faced criticism for the initial message it conveyed and the Insta Maids name, which later corrected and rename it to Insta’s help. This did not help to persuade many, including unions Gig, though.

Likewise, new arrivals, including Bromine and BontoAlso join the scene recently. The latter recently attracted the Bain Capital Ventures to finance the seeds.

“We know that the market is heating,” he said. “The category has become exciting, new players come and are funded. I think all this is great for us as long as we continue to implement unabated.”

Customer start starts between $ 169 (about $ 2) and $ 499 (approximately $ 6) to take advantage of services of 240 minutes. The pricing of the URBAN’s Insta Help pricing, which starts from $ 49 (50 cents). However, Agarwal said that startup continued to grow and expand its scope even after the invasion of Urban Compane in the market.

Agarwal hopes to compete with a consistent customer experience using an internal technology staple that includes an internal CRM tool, resource and examination pipeline, and EKYC process to improve local regulations.

Snabbit currently has more than 600 workers on its platform, each covering an average of 300 meters close to two jobs. A partnership with Yulu has been held for Yulu for training and provision of electronic bicycles for workers in its women’s field, which covers an average distance of 800 meters between its functions. Moreover, Agarwal Techcrunch told the young woman to reduce the average distance of her workers during her scales.

The average size of the ticket on the Snabbit platform ranges between $ 250 and $ 270 (about 3 dollars), while its workers who complement a 12 -hour seizure earn “upward” with a value of $ 40,000 ($ 470) per month. To complete four hours a day on the platform, workers get more than $ 10,000 ($ 120) per month, adding that workers are also qualified for rewards.

Agarawal claims that workers can earn more than $ 9,000 ($ 100) that home assistants in urban sites are usually paid in the country, For all the International Federation of Home Workers (PDF).

Better treatment for home workers

Snabbit also provides insurance on personal life, health insurance, and accidental insurance for all its workers, as well as family insurance for those who were with a startup for some time.

It was also the abuse of the workplace Very prevalent for workers in India in IndiaAs a country Often it lacks protection laws. The founder said that for such cases, the start of the SOS feature provides its application that workers can use to contact the field operations team, which reaches the site within “five to seven minutes” to help workers in the edge positions.

Over the past four months, Agarwal stated that the startup has grown 5X and is currently growing about 20 % a week. It plans to expand in more than 200 small markets across the metro cities in India during the next nine months by using new capital and employing more employees in the workforce that includes nearly 100 people.

However, many adulterated consumer applications have been tried and have repeatedly failed. For example, food delivery operations exploded in the world in 2023 after the epidemic locks were reduced, but they have begun to face challenges in the past few months. Even in India, the instant food delivery models provided by fast trade platforms, including Zipto and ZomatoI struggled. the previous Temporarily stop the coffee shop for 10 minutes due to the supply restrictionsWhile the latter I stopped the food delivery service for 15 minutes After only four months of launch, quoting “no increase in demand”.

The cost of getting customers and providing suppliers in their expensive location is often difficult to pay over time. In the case of Snabbit, Techcrunch learned that the cost of customer acquisition is $ 700 ($ 8), while the average ticket size is about 3 dollars.

The startup company aboard more than 25,000 customers so far, and the intermediate client treatments on the platform at least three times a month, for each Agarawal.

“Our retaining rates are good like any internet company for consumers, for example, Zepto or Swigy, you will get it,” said CEO.

However, it remains to see how starting to start keeping its customers over time and overcoming the competition while continuing to expand its scope and expand its market in India.

“Snabbit converts home services in India by bringing speed, structure and confidence into a sector that is largely unofficially operating so far,” Rahul Taniga, a partner at Lightspeed, said in a prepared statement. “We are excited to join them on this trip and support their mission to transform and expand what was considered one day luxury in a daily necessity.”