Amazon doesn’t have the best reputation when it comes to work-life balance.
Whether it’s blue-collar workers in the company’s warehouses and delivery vans, or white-collar workers crammed into its head offices, Amazon typically falls short of its competitors in terms of employee satisfaction.
According to Glassdoor, the average IT company rating is between 3.7 and 3.9 stars. Amazon Sports has a rating of 3.6.
“I don’t like the word balance because it implies a trade-off,” Bezos said midway through the hour-long interview.
“People have often asked me, ‘How do you approach work-life balance?’ And I will say that I like work-life harmony, because if you are happy at home, you will do better at work.”
His comments in Italy were a bit softer than those in Italy 2019When he described work-life balance as a “weary phrase” because of the trade-off he draws from it.
“These things go together. It’s not strictly a trade-off,” Bezos said last week.
Bezos remains Amazon’s chairman, despite stepping down as CEO in 2021, and his views on work life are reflected in Amazon’s return-to-office policy.
Amazon has one of the strictest RTO policies in the tech industry, requiring its white-collar employees to report to the office five days a week, while also forcing remote workers who moved during the Covid lockdown to move to “central” offices.
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March 12, 2020: Amazon issued a global recommendation that all company employees work from home.
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October 20, 2020: Amazon extends the policy through June 30, 2021.
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October 11, 2021: Amazon issued a new policy that gives team managers the authority to decide how many days employees must be in the office.
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February 2023: Amazon begins an RTO policy, mandating a minimum of three working days per week.
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January 2, 2025: Amazon returns to a full-time in-office policy.
CEO Andy Jassy announced the new policy in January. It replaces the hybrid model that has been in place since 2023 and allowed workers to work from home up to two days a week.
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While early reports indicated that the company welcomed any worker attrition that occurred due to the policy, a recently leaked document highlights the setback the company received due to its RTO mandate.
Head office strategy is one of the “most controversial topics” for Amazon recruiters, according to a BI report. The issue limits their ability to hire “high-demand talent, such as those with GenAI skills.”
One recruiter told the news organization flatly that the policy hinders recruiting efforts.
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