Inside the two artificial intelligence: Building a digital workforce through normative artificial intelligence

the Monday.com The work platform grows steadily over the past decade, in an endeavor to achieve its goal of helping Enable the difference In small and large organizations to be more efficient and productive.

According to co -founder Roy Man, artificial intelligence was part of the company for most of its history. Initial use has supported its performance marketing. ((Who among us has not seen an advertisement on Monday somewhere over the past ten years?A large part of this effort has benefited from artificial intelligence and machine learning (ML).

With the emergence and popularity of childish artificial intelligence in the past three years, especially since the emergence of ChatGPT, on Monday – like every other institution on this planet – began to think about technology and integrate it.

However, the first publication of the Gen Ai on Monday did not generate the return on the investment users. This perception led to a little rethison and axis, as the company was looking to give its users to tools that work with AI materials, which actually helps to improve the functioning of institutions. This PIVOT is now manifested in the company’s “AI Blocks” technology and an Agence AI’s inspection called “digital workforce”.

Monday, the journey of artificial intelligence on Monday, revolves around achieving the foundation of the company.

“We wanted to do two things, one of which gives people the power we had as developers,” Man told Venturebeat in an exclusive interview. “So that they can build everything they want, and feel the strength we feel, and the other party is to build something they really love.”

Any type of sellers, especially institutional program seller, always tries to improve his users and help. The artificial intelligence is safely built with this style.

AI’s general strategy of the company has evolved through several distinct stages:

1. AI: Initial integration at the statute level;
2. Artificial intelligence blocks: AI’s normative capabilities to customize the workflow;
3. Digital Manpower: Artificial Intelligence Agent.

It is very similar to many other sellers, which included the first Gen AI group auxiliary technology. The basic idea with any Amnesty International Assistant is that it provides a natural language interface for inquiries. Man explained that the two assistants of the artificial intelligence were initially part of the company’s Formula creator, giving non -technical users confidence and ability to build things that they could not have before. While the service is useful, there is still a lot that organizations need and want to do.

Or, the AI ​​Products Group on Monday explained that the main lesson that was learned from the spread of artificial intelligence assistant is that customers want to integrate artificial intelligence into their workflow. This prompted the company to develop artificial intelligence blocks.

Building the basis for the functioning of institutions with artificial intelligence blocks

The two realized the boundaries of the artificial intelligence assistant approach and what users really want.

Simply put, artificial intelligence functions should be in the correct context of users – directly in a column, component or automation of the service.

The artificial intelligence blocks are Amnesty International’s functions that made the two to be accessible and integrated directly into the progress of work and automation. For example, in project management, artificial intelligence can provide risk identification and prediction ability analysis, helping users to better manage their projects. This allows them to focus on tasks of higher level and decision -making, while artificial intelligence deals with the most frequent work or data density.

This approach is of particular importance to the basic system users base, 70 % of which consist of non -technical companies. The normative nature of companies allows the implementation of artificial intelligence capabilities without the need for deep artistic experience or major workflow disorders.

Monday takes an unreasonable approach to integrating artificial intelligence

The early approach that many sellers followed on their artificial intelligence trips was to use a single -seller language model (LLM). From there, they can build a cover around it or a good melody for a specific use.

Man explained that Monday is taking a very unnecessary approach. In his opinion, the models are increasingly a commodity. The company builds products and solutions at the top of the available forms, instead of creating its own ownership models.

It seems that ASSAF ELOVIC, an artificial intelligence exit on Monday, indicated that the company uses a variety of artificial intelligence models. This includes Openai models such as GPT-4O via Azure, and others through the Amazon foundation, ensuring flexibility and strong performance. Elovic noted that the use of the company follows the same standards of data accommodation as all of the two features. This includes multi -region support and encryption, to ensure the privacy and safety of customer data.

AIGEC AI and the path to the digital workforce

The last step in the artificial intelligence journey on Monday is in the same direction as the rest of the industry – the adoption of the artificial intelligence.

The AIGERIC AI promise is more independent operations that can enable the entire workflow. Some organizations adopt artificial intelligence on top of the frameworks such as Linjshen or Artificial intelligence crew. But this is not the specified direction that the two takes with the digital workforce platform.

Elovic explained that the agent on Monday is deeply linked to the infrastructure of artificial intelligence agencies. The same tools that operate their agents on artificial intelligence blocks such as emotional analysis, extraction of information and summary.

Man noted that the digital workforce does not revolve around the use of a specific tool or framework for the AI, but about creating a better automation and flow through the integrated components on the two platform. Digital workforce agents are tightly combined into the statute and workflow. This allows agents to have a context of user data, operations and settings during the two.

The first digital worker was appointed to be available in March. Man said it would be called the “expert” on Monday, designed to create solutions for specific users. Users describe their problems and need the agent, and will provide them with artificial intelligence, the workflow, councils, and relevant automation to address these challenges.

The specialization and integration of artificial intelligence provides differentiation in the commodity market

There is no deficiency in competition across the markets that the two serve.

As a workflow platform, many industrial sectors, including customer relationship management (CRM) and project management. There are senior players in these industries, including Salesforce and AtlasianWhich invested deeply in artificial intelligence.

Man said that deep integration with artificial intelligence blocks across the two different tools distinguish the company from its competitors. He said that on a more basic level, everything is related to identifying users as they and they merge the useful abilities of artificial intelligence in the context of the workflow.

The development of Monday indicates a model for the development of the institution’s programs where artificial intelligence capabilities are deeply integrated but customized. This approach addresses a decisive challenge in the adoption of the AI: the need for strong and accessible solutions for non -technical users.

The company’s strategy also indicates a future in which the application of artificial intelligence focuses on empowerment rather than replacement.

“If technology makes large companies more efficient, what do you do for small and medium -sized companies?” Man said, with highlighting how Amnesty International could settle the stadium between large and small institutions.