Goldman Sachs creates a huge bet for Amnesty International

Goldman Sachs has just launched its assistance in AI throughout the company, making it available to all employees in what the bank calls a great milestone in the technology strategy.

This step follows more than a year of internal development and testing, which included more than 10,000 employees who try the tool. GS AI is an AI’s interface for conversation that allows employees to interact safely with large language models such as GPT and Gemini, which is the Wall of Protection in the framework of the safe compliance of Goldman.

“We have developed AI applications, machine learning and infrastructure for several years, including many tools that are on behalf of artificial intelligence and that transform the way we work,” said the chief information employee Marco Argeli in a note that I saw Gizmodo.

These tools include Copilot developer for coding, a translation tool for internal teams, and the emerging “Banker Copilot” designed to simplify the workflow of investment bankers. However, the GS AI assistant is the first of the Tructer AI system to be launched across the entire company. The official purpose is to help employees manage tasks such as summarizing complex documents, formulating content and analyzing data, and work that can consume hours of human time.

The initiative is not related to the replacement of jobs, but about improving how employees work, as he told a person who is absolutely familiar with Gizmodo. The source said that Goldman Sachs hopes that the tool will enable its employees to lead the efficiency.

But this step is part of the Wall Street’s calm armament race, where companies such as Citi, Bank of America and Morgan Stanley spread chat tools of artificial intelligence to automate hard work with white collars that used the legions of young bankers for decades.

According to experts, artificial intelligence is already converting these banks. Instead of publishing analysts’ armies to manually scan legal documents, for example, some in Wall Street are now used artificial intelligence to determine the main sentences in contracts and signs that require human interest.

Some banks even built Amnesty International to deal with margin calls. “When one of the client responds to an e -mail for the margin with” yes “or” no “or a mysterious question, artificial intelligence analyzes the free text of the text and decides what to do.” If artificial intelligence is sufficiently confident, then the system reserves the call automatically. Humans do not need.

Even management tasks are automatically. The banker said that his company uses artificial intelligence to help managers create reviews and goals for employees, edit time and ensure that the documents are more polished.

While the official line is that artificial intelligence frees the employees from “higher value work”, the result is a reduced need for human work. The banker emphasized that since his artificial intelligence system is now treating 85 % of all customer responses to margin calls, “the operating team avoided employing 30 new people.”

In Goldman Sachs, artificial intelligence began last year with the Copilot developer now used by more than 12,000 engineers, resulting in significant improvements in productivity. After this success, the company began to expand the GS AI assistant, with great internal reactions, which prompted this week at the company level.

“Our employees throughout the company are already integrating artificial intelligence in their workflow, paying productivity gains to our teams and providing benefits to our customers,” Argenti wrote in the internal note.

Although the use of the assistant is optional, the message is clear: everyone is encouraged to try it. For the technology industry, Goldman’s move is a major achievement, which provides legitimacy for the role of artificial intelligence in financial services. It also reflects a wider direction: with artificial intelligence hiding in programs like Microsoft Teams and Outlook, employees are now used by default.

Of course, this productivity revolution comes at a human cost. If one AI tool replaces the need for 30 rear office employees at one corner of one bank, what happens when the entire industry expands the scope of that?