Chatbots fighting customer service increases with artificial intelligence

Chatbots programs are famous for customer service because they waste time to hit you with questions that describe you in quick episodes, and they are often designed to delay you from talking to a human worker. But I am driving in the dark drilling of Music Hell this week because I moved homes and needs to create an internet service in a new site. After spending more than three hours on the phone, with multiple phone calls for Internet service providers, I can say with confidence that Chatbots is not at the level of the task of doing what the human actor can achieve. But these robots are good in one thing: wearing our Agbir.

In this episode of Tech Therapy, included above, you need to vent around Odysse to find well -known people to call customer service and how technical barriers increase. Without speaking to a person, at some point I was asked whether Verizon could use my voice data as safety fingerprints for my next call. No, thanks – you do not need to abandon my voice data without knowing what is going on, just to deny the service the next time that it has a cold and my voice. In the end, the comfort of access to humans beneficial to my work won. However, as the participant hosts, Scott Stein, indicates, sometimes the only way to reach a person is to be nice for robots that prevent your way.

I do not see that the situation improves with customers as artificial intelligence is used in more Chatbot agents, which can be completely mistaken in answers – like The New York Times indicated in its reports on hallucinations of artificial intelligence. Will we eventually deal with the looks that look human, like? Chatgpt sounds are excessively acceptableBut will we be able to know that it is Amnesty International? Maybe not – unless it is Voice defects and become a demon.

But Scott shows some Technology that goes in the right direction with Spacetop. The new AR laptop program creates a 180 -degree virtual desktop with floating screens, using one pair of glasses. It may be a tool for travel. It may be in the work area in the future. But perhaps I will use it the next time I need technical help as I will need many screen windows open to search and explore repairs on my questions – all with the defrauding of the inevitable AI robots.

Ready for another session? Update the past Podcasts with technology and subscription therapy On YouTube.