Anger in Australia after the interruption of communications associated with deaths

Australian officials have promised that he would face OPTUS, “severe consequences” for the interruption of systems related to multiple deaths.

Last week, the accident left hundreds of people across more than half of the country, unable to summon emergency services for 13 hours.

Optus – one of the main service providers in the country – says at least three people died as a result, and the CEO of their families and the public have apologized for the “completely unacceptable” failure.

The company was severely criticized for its delay in dealing with the accident – the second of this is the company within two years – and the communications organizer in the country is achieved.

More than 600 calls to emergency services failed last Thursday, in the first place in southern Australia, West Australia and the northern region. At least two calls to Triple-0-Western South Wales did not call either.

However, Optus waited 40 hours to inform the public of the incident, and it did not tell the organizers until the case was resolved – against the usual practice.

At a press conference on Friday afternoon, Stephen Roy, President of OPTUS, blamed a technical mistake that was identified during the network upgrade.

He said that the social welfare examinations conducted after restoring the services confirmed that three people, including a baby, have died, although the police have since said that the network’s failure “is unlikely” to be the cause of this case. The Washington authorities also say they believe that a fourth person died after their call to Triple has failed.

In a series of updates during the weekend, Mr. Roy said that the company was not aware of the accident for 13 hours. He said that many customers tried to advise the company whose network was not working, but the complaints were not escalated or processed “as expected.”

“I would like to repeat how regret me from the sad loss of the lives of four people who were unable to reach emergency services at the time of their need,” said Mr. Roy on Sunday.

“I can assure you that the actions and will be taken to ensure that this does not happen in the future.”

In a statement, an ACMA spokesman said the organizer was “very concerned” with the situation and its treatment.

“The Australians should be able to contact emergency services whenever they need help. This is the basic responsibility that each provider of Telco is borne for the public.”

The organizer has already found that OPTUS failed to provide access to emergency call services to 2,145 people During a break in 2023Then they failed to check 369 people who were affected after that. It has been hit by more than $ 12 million ($ 8 million; 6 million pounds) in a penalty kick.

On Monday, Communications Minister Annika Wells said that they did not have a “excuse” for the failure of triple calls – and that she spoke to Mr. Roy – who the Prime Minister says should resign.

“It will not be surprising that I hear that I have expressed an incredible disappointment because we were here again so quickly. Or here again.”

She said that the company “has worked as a tremendous failure on the Australian people” and will face “severe consequences.”

Investigations are still ongoing, but Mr. Roy said he intends to provide public updates daily “with more information.”