Amazon sends recovered amounts to some customers to the elements that have been returned in advance

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Amazon exports the recovered amounts of some customers for the revenues that were sent to the e -commerce giant, some of which were returned years ago.

Recovered amounts are offered after a “modern internal review” By Amazon During the company, the company identified “a very small sub -group of revenues as we issued a recovery without completing the payment or where we were unable to verify that the correct element was sent to us, so no recovery was issued,” according to an Amazon spokesman.

This was the move I mentioned for the first time By Bloomberg.

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This image, taken on Jul 4, 2022, shows the Amazon logo at the Amazon Amagasaki Center in Amagasaki, Hyogo Governorate. (Kazuhiro Nogi / AFP via Getty Images / Getty Images)

The Fox Business spokesman told the company “identified the payment problem and did The process changes To contact customers immediately about the returns that have not been resolved to move forward. ”

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There is no “required procedure from customers to receive recovered sums,” according to Amazon spokesperson. The move came after the judge refused to reject a collective lawsuit against the company regarding an alleged failure to recover people for the returns of some returns.

Some social media users said they recently received money from Amazon for the products they sent to E -commerce giant years ago.

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For example, a LinkedIn user said that he had received nearly $ 1,800 to the TV that was requested seven years ago and returned later.

When the company issued its profits in the first quarter earlier this month, the financial director, Brian Olsfeski, stated that Amazon witnessed “one -time fee that affects the employment income in North and international.”

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These fees were “linked to some of the historical customer revenues that have not yet been resolved and some costs to receive the stock that was withdrawn forward to the first quarter before the expected definitions,” according to Olsafski.

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An close to the Amazon logo in Saint Ramon, California, May 20, 2020. (Smith Collection/GADO/Getty Images/Getty Images)

Some customers have faced a problem with Amazon revenues and their recovery in the past.

The company was injured b The semester suit A few years ago in the company’s claim, some customers imposed again on the elements that they returned from and obtained an advanced recovery from the company. The case, which Amazon sought to reject, is still active.

Amazon does not reveal the number of requests it receives, nor the number of revenues of its fields in its financial results.

Retail giant logo in the United States on the Internet at the New York Distribution Center

Amazon logo at a center of distribution on Statten Island, March 30, 2020, in New York. (Angela Weiss / AFP via Getty Images / Getty Images)

In addition to e -commerce, the company has other businesses, such as Prearing and Amazon Web Services.

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Amazon produced 155.7 billion dollars of total net sales in the first quarter. Its net entered, at the same time, at $ 17.1 billion.

The company’s value was 2.17 trillion dollars in its market value from Thursday noon.



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