After 2 million requests from artificial intelligence, Taku Bell admits people who still belong to the drive engine

Fast food companies try to integrate artificial intelligence In their restaurants, from FlipPy Robot burger fluctuation In White Cast to The dynamic pricing in Winds. Although one of the squares that Amnesty International seems to be really struggling with the Taco Bell engine that tests artificial intelligence incidents in the request box. After taking 2 million requests with artificial intelligence, Taco Bell reached one conclusion: We still need humans.

“We learn a lot, I will be honest with you.” He told Wall Street Journal In a story published on August 28.

This revelation comes after the new Drive-thethru arrangement system from Taco Bell was the subject of the online amesus, primarily on Tiktok, where people spent a great time to show defects in new technology. In one video clip, one of the customers caught Amnesty International in an episodeThey constantly ask what they want to drink until they are so frustrated that they moved away.

In another video, a client started McDonald’s food request In Taco Bell, Amnesty International leaves them to do so, and even suggested mcDonald sauces before cutting the worker by driving to complete the demand properly.

In a coup, one agent Request 18,000 cups of waterAnd artificial intelligence was fine with it, causing the worker to enter the driving again and rescue today.

CNET Editor -in -Chief of Personal Technology, David Katzmee, witnessed these issues directly. Katzmaier says: “My daughter and I recently in Taco Bell with the present of Amnesty International,” says Katzmaier. “It made a lot of mistake, and when she raised her voice to repeat herself and correct the error, the human person came through leadership and told us that he was listening all the time. I wonder why they used artificial intelligence at all.”

Some employees of Taku Bell It also published the contentKindly reminds people that when they scream at the artificial intelligence system, employees can hear them.

Matthews told the Wall Street Journal that the experiment caused Taco Bell to rethink its use of Amnesty International in leadership. It is worth noting that Taco Bell has admitted that humans in leadership are still logical even in an increasing world of AI.

He says this is especially true during crowded hours and long lines, as humans will be able to deal with things better.

“I can tell you that it is a very active conversation inside Taco Bell in partnership with our concessions,” Matthews Publishing said. “I think at the end of the day, it’s really early. We feel it. I think other brands feel it too.”

Other brands include Wendy’s and McDonald’s, who overwhelmed their fingers in artificial intelligence space during the past year. McDonald’s, which was working on its technology At least 2019Recently Understanding system of artificial intelligence After a similar failure, but he said that artificial intelligence would return as soon as he works on insects. On the contrary, Wendy’s uses a system designed by Google You still add it to restaurants With the aim of 500 new facilities by the end of the year.