Razer is sending out checks for falsely labeled N95 Zephyr masks

The Federal Trade Commission is sending checks to fully reimburse everyone who purchased Razer Zephyr air-purifying masks, which were mislabeled during the COVID-19 pandemic as having protection equivalent to an N95. Refunds total $1.1 million and are automatically sent to all 6,764 customers who purchased one of the masks.

The FTC has filed a lawsuit against Razer, a gaming and lifestyle company, after the company It sold the Zephyr mask as an N95-equivalent mask. N95 respirator mask Masks are It is designed to fit the user’s face tightly and effectively filter out airborne particles. Since it is a government-regulated standard, a company cannot release a mask and label it N95. It must be authenticated first.

While Razer submitted the mask for certification, the Zephyr never received such a rating. Eventually, Razer took the Zephyr off the market but continued to sell filter replacements. The company eventually suspended that as well and started issuing refunds.

The FTC lawsuit alleged that Razer only refunded 6% of consumers who purchased the mask or filter replacements. The $1.1 million settlement seeks to compensate the other 94% of customers who did not receive their money back.

Read more: FTC fines Razer for misrepresenting COVID masks as N95s

The Federal Trade Commission says that You will recover average It’s about $150. Razer originally sold the mask for $100 and $30 to replace the filter.

How will customers be compensated?

According to the Federal Trade Commission, checks will be sent Either in the mail or via PayPal. The FTC says anyone who receives a paper check must cash it within 90 days, and anyone who receives money via PayPal needs to accept the funds within 30 days.

From 2021: The Razer Zephyr “Let Me Down,” says a CNET writer.

The FTC’s court order requires the company to provide a list of its customers. The Federal Trade Commission notes It may also use the agency’s Consumer Watchdog Network database to find eligible recipients, as well as search for reports regarding defendants and use the contact information in those complaints to create a list of potential refund recipients.

Customers with questions are directed to contact the FTC’s Refund Officer, Simpluris, at 1-833-285-3003 or visit FTC FAQ page.