Doordash Tony Xu: M&A is easy on paper – “It is very difficult to get right in practice”

during Fortn. Technology mindWhich started on Monday in Park City, Utah, the CEO of Doordash Tony Xu spoke with luckJason Del Rey about integration and purchases, noting that he learned the importance of partnership with the operating teams that share the Doordash values.

“This is what we found when we met Grateful In 2021 – Xu said: “A team with very common values, which is the most difficult thing in integration and purchases. It is very difficult to be in practice.”

Earlier this year, Doordash closed the acquisition of $ 1.2 billion for Sevrooms, helping companies get a 360 -degree vision for their guests with marketing as a service. Also this year, the company acquired Symbiosys, the advertising technology platform for about $ 175 million. Doordash also agreed to obtain the UK UK delivery For about $ 3.9 billion, expecting the closure of Q4 2025, pending organizational approval.

Automation and AI

Doordash has been self -connecting, such as drones and pavement robots, since 2017. But there have been challenges.

He said, “Frankly, it is often filled with a lot of pain and suffering,” explaining that achieving reliable and developmental self -delivery requires superiority through multiple areas: devices, software, network building, and service quality – all companies are proficient at the same time.

Xu compare the process by learning a multi -level sport and stressed that Doordash is still early in building these extensive capabilities. However, he pointed out that Doordash began to see commercial progress, with successful tests and pilots in the United States (including partnership with Coco Robotics for robot delivery), and drone connections with Alphabet suite in Australia, for example.

Doordash builds and publishes artificial intelligence agents, develops in both home and with partners. The main use cases include customer service, sound arrangement, logistics services, and traders support. “We have launched the agent of Amnesty International to help merchants buy better ads and promotions,” said Show.

DOORDASH was founded in 2013, first appeared on Fortune 500 last year. We have three clients: consumers, merchants and distortions. He told me In 2024. “When we started for the first time, our goal was not to build food delivery work. The goal was to build a local commercial company.”

The company has exceeded the delivery of food, enabling purchases and delivery operations from restaurants, grocery stores, pharmacies, pet stores, retail stores, and more.

This year, Douordsh rose 49 sites No. 394 On Fortune 500. The company told its profits in the second quarter of 2025 last month, overcoming expectations: revenues amounted to $ 3.28 billion, an increase of 25 % of $ 2.63 billion in the previous year. The share profits were 65 cents, compared to 44 cents expected. Total requests increased by 20 % year on an annual basis to 761 million.

DooDash also announced on Monday an exclusive partnership with Waffle House for delivery throughout the night (from 9 pm to 8 am). It is the first connection service in Wafffle House at work.

Shaw said the goal is to connect it in less than 15 minutes from when the food is ready, “to provide a high -quality experience.”

Sherrill Istra
[email protected]

Leaders

Fortune 500 power moves

Dell David Kennedy, SVP from Dell Global Business Operations, Finance, has been appointed to act as a temporary financial manager, on September 9. Kennedy is also the former SVP and operations manager at Dell Global Sales, SVP and CFO for the company’s customer customer solutions group. He has 27 years of experience in Dell.

McGill began the role of the financial manager in August 2023, which made it The first woman to become a financing head In the company. There will be different times in your career where you are given “opportunities – or you can call them risks, but you want to see them” – and you must take it because it will help you grow, McGill The financial manager said daily In 2023.

Every Friday morning, Fortune 500 Fortune 500 column transformations–See the latest version.

A big deal

A new report issued by the American Institute of CPAS (AICPA) and the Initiative of Risk Management at North Carolina State University finds only 11 % of the major financial leaders consider the risk management process in their organization a strategic tool that provides a competitive advantage. Meanwhile, 64 % say it does not provide or minimal feature.

In addition, 61 % of the financing leaders admit that the size and complexity of risk may change “mostly” or “widely” over the past five years.

deepen

“How can financial frictions delay the company’s growth“It is a new report in the Wharton’s Business Journal. Thomas Winbury explains how financial restrictions can delay innovation and long -term growth for companies, as well as the economy.

Hearing

“Artificial intelligence is effective only like its inputs, and the steps of interpretation and the following movement are only like the skills and contextual understanding of the people concerned. In short: Reducing human control creates the causes of breeding of security gaps.”