FTC sues physical fitness operators for membership cancellation practices

the American Federal Trade Committee (FTC) on Wednesday filed a lawsuit against La Fitness operators claiming that it made it “very difficult” for customers to cancel their membership.

International clubs, fitness and sports, which run the gym chains, including La Fitness, Esporta Fitness, City Sports Club and Club Studio Repeated fees Through difficult cancellation procedures, according to the complaint.

Andrew n said. Ferguson, FTC Chairman, for Fox Business at “The Bottom -l -Lgh” on Wednesday: “The cancellation of the gym was difficult for Americans for a very long time.” “This was so long that” friends “had a full episode about how difficult it is to cancel the gym membership.”

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Tens of thousands of Los Angeles physical fitness have claimed difficulties in cancellation Their membership. You often ask to cancel members from speaking to specific managers who were not often available, and those who tried to cancel their membership by mail also faced challenges, according to FTC.

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“What we have claimed in our complaint is that the method of canceling the La Fitness giving it to consumers was not simple,” Ferguson told Fox Business. “You had to send an email in a model, or had to go to a brick and mortar gym. Then you had to provide the cancellation to a specific person, and often this person was not present.

“This is what this lawsuit revolves around,” said Ferguson. “It is related to improving Americans’ lives in specific ways and providing money that they have to spend on the membership they do not want anymore. ”

FTC seeks to return money to affected consumers and a court order to prohibit alleged unfair practices.

“We are still confident that we will fit in court,” Jill Hill, the club’s Fitness International Operations, said in a statement.

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“Our company works hard to comply with everyone Health club State laws related to the abolition of membership and the presentation of, at least every method of cancellation that each state requires specifically. … we will continue to defend our practices strongly, while ensuring that our members receive clear, simple and fair organic experiences. “

International clubs, fitness and sports provides membership that can cost up to $ 299 a month, with additional optional services, according to FTC.

FTC, which works to prevent it Unjust commercial practicesIt has previously been targeted by difficult cancellation subscriptions and frequent fees, according to Reuters.

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FTC and Fitness International did not immediately respond to the Fox Business request for comment.