A social security official has been rewritten to phone calls to random offices

A technical problem in social security management recently caused phone calls to various field offices in directing other offices that had no jurisdiction to claims, which makes fulfillment of the service difficult.

Tuesday, NPR mentioned The agency’s field offices were facing difficulties in linking callers with the appropriate employees who could meet their requests. “If this is another person’s office, the jurisdiction is another person,” Angela Deronimo, a SS call specialist in Woodbridge, New Jersey, told the news service. “You cannot take action on it because your office does not have the ability to clarify this claim. You have to refer him to the service office, which was what the audience member he was doing. So, it becomes a little tired.”

SSA appears to have initially denied these allegations. “All SSA Field offices are equipped to deal with inquiries and solve the problems for the callers, regardless of where the caller lives or where his case has emerged,” he reads a statement with NPR.

However, as of Friday, the agency appears to have declined. in statement SSA was posted on its website on Thursday, and it was discovered a case of One NPR service that I had previously reported. The statement reads:

“During another visit on August 1 to the New Bridswick, the New Jersey Field Office, the employees shared a specific challenge: sometimes, when responding to calls from outside the traditional service area in their office, they were unable to fully help our employees help both customers, and they do not care any other place.”

The agency says SSA “has then put an important update to our major work burden processing systems.” Updates “now allow our employees to meet your needs, regardless of the office you are connected to or where you are in case.” After accepting the agency, NPR then updated her story, noting that SSA had sent another statement saying: “This critical update happened immediately after the Bisignano Comments Commissioner he received from SSA employees while visiting the field offices.”

Since the beginning of the year, when Dog Eleon Musk Monkeys With various federal agencies, Fears spread The Trump football crew, which destroys the stability of the benefits of social security for millions of Americans. Activist I warn This proposed changes on the agency can stimulate service disorders that will have catastrophic effects on the recipient of benefits. It is clear that service problems such as those reported this week do not inspire much confidence in the agency. If the Trump administration is trying to make the SSA more “effective” (such as the supposed Doug’s authorization), it does not seem to succeed. A Modern report From Axios, it shows that the agency may have lost about 20 percent of its employees since March.