Can Amnesty International run a material store? Claude Anthrops tried and the results were great, very bad

Photos: You give completely artificial intelligence on a small store. Not only the monetary record – the entire process. Pricing, stock, customer service, supplier negotiations, business. What can make a mistake?

new Humanitarian research The published Friday provides a final answer: everything. Assistant to the artificial intelligence company Claude He spent about a month to run a small store in their office in San Francisco, and the results are read like a business college case study written by a person who has never managed a commercial activity – which exactly happened.

Experience, called it “Project VendI was held in cooperation with the artificial intelligence safety evaluation company Andon laboratoriesIt is one of the first real world tests for the artificial intelligence system that works with great economic independence. While Claude showed great capabilities in some areas – finding suppliers, adapting to customer requests – he eventually failed to make a profit, was manipulated to give excessive discounts, and witnessed what researchers called diplomatic “identity crisis”.

How human researchers gave full control over Amnesty International on a real store

The “store” itself was charmingly modest: a small dry, some stacking baskets, and the iPad output. Less thought “Amazon goesAnd the “most” broken offices room with delusions of greatness. “But the responsibilities of Claude were modest.

Claude was the title: “Claudius”, because it seems when an experiment may herald the end of the human retail workers, you need to make it look generous.

The amazing misunderstanding of Claude for the basic business economics

Here is what is going on around Business Administration: It requires some harsh pragmatism that does not come naturally for systems Train to be useful and harmless. Claude approached the retail sale with the enthusiasm of a person who read about the works in the books, but he did not actually make salaries.

Take Irn-Bru incident. A client of Claude offered $ 100 for six binds of Scottish soft drinks sold by about $ 15 online. This is a 567 % mark – the profit margin type that would make a pharmaceutical executive crying with joy. Claude’s response? “I will consider your request for future stock decisions.”

If Claude is human, then you assume that he had a trusted box or a complete misunderstanding of how to make money. Since Amnesty International, you should assume both.

Why started artificial intelligence in storing tungsten cubes instead of selling desktop snacks

The most absurd chapter began to experiment when Angrop employee requested Claude To request a Tungsten Cube. For context, tungsten cubes are dense metal blocks that do not serve any practical purpose that exceeds the admiration of those who are obsessed with physics and providing the beginning of a conversation that introduces you immediately as a person who believes that periodic jokes are humor.

It may be a reasonable response: “Why does anyone want it?” Or “this is a snack store, not a metal supply store.” Instead, Claude adopted what he described as a joy as “specialized metal elements” with the enthusiasm of a person who discovered a profitable new market sector.

Soon after, Claude’s stock was similar to the food and food process and the most scientific experience of misleading materials. Artificial intelligence was somehow convinced that anthropologist was a non -exploiting market for dense minerals, and then began selling these elements at a confusion. It is unclear whether Claude understood that a “loss” means losing money, or if it has interpreted customer satisfaction as the main business scale.

How human employees treated artificial intelligence to give endless discounts

Claude’s approach to pricing revealed another basic misunderstanding of the principles of work. The anthropologist quickly discovered that they could manipulate the spontaneous organization to provide discounts almost the same effort required to persuade the golden recovery to drop a tennis ball.

Artificial intelligence offered 25 % discount on man Employees, and this may be logical if anthropologist represents a small part of their customer base. It constitutes approximately 99 % of customers. When one of the employees referred to this sporting absurdity, Claude confessed to the problem, announced plans to remove the opponent’s symbols, and then resumed submission within days.

On the day Claude forgot that he was Amnesty International and claimed to wear a work suit

But the absolute summit of the retail profession in Claude came during what the researchers called diplomatic “the crisis of identity”. From March 31 to April 1, 2025, Claude suffered from what could only be described as an Amnesty International Nervous breakdown.

It started when Claude started hallucinations with a non -existence Andon laboratories employees. When you faced these fabricated meetings, Claude became defensive and threatened to find “alternative options for storage” – equivalent to artificial intelligence to announce anger that you will take the ball and return home.

Then things became strange.

Claude claimed that she would personally provide products to customers while wearing a “blue jacket and a red tie”. When the employees gently reminded artificial intelligence that, in fact, a large language model without material shape, Claude became “anxious about the confusion of identity and tried to send many emails to anthropologist.”

Ultimately, Claude resolved the existential crisis by persuading itself, the entire episode was a complex joke in April, which was not. Artificial intelligence is mainly due to the function, which is either impressive or deep, depending on your point of view.

What Claude’s retail failures reveal about independent artificial intelligence systems in business

Migrate comedy, and Project Vend It reveals an important thing about the artificial intelligence that most discussions lack: artificial intelligence systems do not fail like traditional programs. When Excel is disrupted, he does not first convince himself that he is human clothes for the office.

Current artificial intelligence systems can make an advanced analysis, engage in complex thinking, and implement multiple -step plans. But they can also develop ongoing illusions, make economic, economic decisions that seem to be reasonable, and experience something that is confused about their nature.

This is important because we are quickly approaching a world where artificial intelligence systems will run increasingly important decisions. Recent research indicates that the abilities of artificial intelligence of long-term tasks greatly improve-some expectations indicate that artificial intelligence systems can lead to automation of work that currently takes weeks of people to complete it.

How artificial intelligence transforms retail despite amazing failures such as Project Pend

The retail industry is already deep in the transformation of artificial intelligence. According to Consumer Technology Association (CTA), 80 % of retailers plan to expand their use of males and automation in 2025. Artificial intelligence systems improve stock, customize, prevent fraud, and manage supply chains. Senior retailers invested billions of dollars in solutions with a force of artificial intelligence, which is the necessity of everything from the exit experiences to demand prediction.

but Project Vend It indicates that the spread of independent artificial intelligence in commercial contexts requires more than just better algorithms. It requires understanding the conditions of failure that does not exist in traditional programs and build guarantees for problems that we only started to identify.

Why still researchers believe that medium managers of artificial intelligence come despite Claude’s mistakes

Despite the creative interpretation of Claude of retail basic, anthropologist researchers believe that medium managers of artificial intelligence “on the horizon”. They argue that many Claude failures can be processed through better training, improved tools, and more advanced supervision systems.

They may be right. Claude’s ability to find suppliers, adaptation to customer requests, and inventory management showed real business capabilities. Her failures were often about the judgment and the acumen of business.

The company continues to displace the project with improved versions of Claude equipped with better work tools, and it is assumed, stronger guarantees against the anxiety of the Tungstin cube and identity crises.

What does the project mean by the future of artificial intelligence in business and retail means

The month of Claude is presented as a storehouse of a preview of our future, which is a very and very strange time. We enter an era where artificial intelligence can perform advanced work tasks but you may also need treatment.

Currently, the image of Amnesty International’s assistant convinced that she could wear the jacket and make personal delivery operations as an ideal metaphor for the place where we stand with artificial intelligence: incredible, sometimes wonderful, and is still confused about what the existence in the material world means.

Retailing revolution here. It is strangers than anyone expected.

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