Hotels want guests at home – but some take it away, according to Atels.com.
the reconnaissance The results, published by Expedia in March, showed that the most behavior packages were wandering barefoot, with 94 % of the respondents who consider this inappropriate.
The second near wearing the hotel’s wealth in the hallway (92 %), followed by general offers of affection in the complex (86 %), according to the survey.
Some hotels deal with these behaviors by providing hidden signals instead of a heavy approach.
“I think customers will follow the lead if you and your employees are respected (and) secret,” said Reem Ardbid, co -founder of Blue Door Kitchen & Inn.
She said that guests who speak loudly on their phones is another common issue. She said that the employees can ask the guests politely to make a call elsewhere, but “the reaction is not always positive.”
She said that the hotel protocols gently indicate can encourage guests to be more aware, noting the example of employees who speak quieter sounds.
The exact approach can also work with other forms of inappropriate behavior, such as wearing inappropriate clothes, which can extinguish other guests.
“In a sophisticated retreat, Ariel Baronuyu, the administrative director of the island of La Coralina in Panama, can appear,” said Ariel Baronuue, the administrative director of the La Coralina Island in Panama in Panama, can appear in a sophisticated retreat, that Ariel Baronuyuvo can appear, the director. La Coralina Island House in Panama.
To address these problems, some hotels provide literature guidelines in emails before arriving or during a checkpoint.
For some, Eosolfan, General Manager of Kilkea Castle, a golf resort and a golf club in Ireland, said for some, said Going Barefoot is more important than Decorum.
Shirts and shoes are needed in all restaurants in the property, and the hotel encourages guests to wear while they are in the general parts of the castle. Although some may not wear their clothes according to the swimming or spa visit, “this is not the rule.”
However, the 18 -hole golf field still imposes tougher dress codes on the vegetables, and it prohibits unstable shirts and paths, Osolivan said.
More urgent issues
However, others in this industry say they are taking a more modern approach to luxury standards.
“Whether PJS is in breakfast, in the family, or children enjoy the pool – we welcome everything,” said Sam Jagger, the managing director of Maybourne Beverly Hills.
Instead, the hotel gives priority “respect for the safety and privacy of their guest colleagues and our team.”
Marie Dardis Fernandez, founder of the MDA Solutions Dress -up Company, said that strict dress symbols are not as common as they were. She said that bad behavior – such as public explosions targeting employees or other guests – is a greater problem.
“These situations, which are unjustified at times, are more important to those who work in this industry,” she said, noting that the team members are trained to cancel the escalation of such situations by transferring the uproar to a special area.
Casandra Wheeler, who was the guest service supervisor at the Hilton Hotel, said when sabotage behavior occurs in luxury real estate, employees can be described as the “enjoyable police” just to do their job.
“We were laughing, smiling and asking them to spend a great day,” she said. “The attendees have dealt with local conferences and sometimes treat us at the end of the week like personal servants.”
Another problem is highlighted in the survey and is the guests who collect chairs. About 60 % of the respondents say they do not agree to the travelers who do this, causing some hotels to take this behavior in their cradle.
Mariott’s Maui Ocean Club – Lahaina & Napili Towers only allows guests to book an additional one chair, according to the press statement of Expedia about the survey. He added that St. Hotel
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