Instagram users complain of a collective ban, and they point to their finger to artificial intelligence

Instagram users complained for several weeks of a significant increase in the accounts that are blocked or accidentally suspended. Many suspect, without direct evidence, that problems may be related to the use of artificial intelligence automation.

The comment was reached, Meta has yet to make a recorded statement.

According to an increasing number of social media publications, including sites such as Reddit and X, Instagram users report that their accounts have been banned even though they did not violate the conditions of service or other company policies. In addition, when they resumed to review their account, some claimed that they had not received any response.

Others have indicated that they have no other way to contact the Meta Support Team, which leaves them confused about what to do then.

“I have already made many appeals, carried my identity, and I tried to communicate with Meta through all official channels, but I was completely ignored. It seems as if I was screaming in a vacuum,” books One of the Reddit (U/Dyrovicious user) about the prohibition of a personal Instagram account.

(We must note that meta advanced A verified account Subscriptions for creators and companies that provide priority for customer service.)

And Instagram Reddit the society Supreme functions focus almost on the ban wave and were for weeks. On x, users Instagram responses are immersed With the company’s appeals to do something about suspending the account, or at least a public recognition. changing Seam About the ban is now more than 4000 signatures.

The situation has become so tense that some are now A threat to file a collective suit Against dead on the ban.

Of course, large internet companies will definitely face a certain number of wrong positives due to their dependence on automated moderation systems, which sometimes make mistakes. However, the excessive number of ban is something that becomes a more modern focus – the time when a lot of artificial intelligence may be wrongly.

For example, Pinterest earlier this year was facing a similar problem with collective ban, which witnessed users complaining that their actions and participation did not violate the company’s policies. A group of users also had threatening Legal procedures for the prohibition at that time. Pinterest in May I confess The collective embargo was a mistake caused by an “internal mistake”, but it will not determine the exact cause. The company claimed that the error was not due to moderation artificial intelligence.

In the case of Instagram, problems not only affect the personal use of the application, but also affect people’s livelihoods, as companies were arrested in the collective ban.

“This is your paving, my full -time job. I relied heavily on Instagram for expected customers,” One of the Reddit users wrote (U/paigejust) about their suspension.

“This ban has directly affected my work, all the hard work, and the brands that were limited to countless hours in flowing, gym, and students,” subscriber.

Without accessing the company’s internal data, it is difficult to know whether or not the last ban is a high number of wrong positives. To date, Meta has not publicly recognized the case.

In addition, some of the affected Instagram users have informed that they are prohibited false due to serious crimes, including CSE (sexual exploitation of children). they Indicate This is a professional accusation and supply of reputation, which makes them very concerned.