CCPA issues notification to Uber for “Preparation”; The Minister of Consumer Affairs is called “immoral” practice

The Minister of Consumer Affairs of the Federation described the Ballad Goshi as “advanced advice” for Obber, which drives customers to direct drivers to practice “immoral and exploitative.” He also added that he wrote to the Central Consumer Protection Authority on this, and the organizational body sent a notice to Uber.

“The practice of” advanced advice “is deeply related to. Forcing users or pushing them to pay advice in advance, in exchange for the fastest immoral and exploitative service. These measures fall under unfair commercial practices. Advice is given as a symbol of appreciation, not for example, after service.

The minister said: “With the realization of this, I asked CCPA to consider it, and CCPA today issued a notice to Uber in this regard, as I asked for an explanation from the platform. Transparency and accountability must be supported in all customer interactions.

The minister also added a feature shot of the feature as soon as customers start the reservation process. In the background, one can see that the complex was running a taxi to the customer. Read the message on the application at that stage: “Add advice to receive faster. Perhaps a driver is more likely to accept this trip if you add advice. Your driver receives 100 percent of the party. If you add advice now, you will not be able to change it later.”

Then the application displays options for tips for 50 rupees, 75 rupees and 100 rupees.

Internet users noticed that this was “basically a bribe/incentive to push drivers to accept the trip,” as the user mentioned on X. Other advice should be given if the customer is happy with the service, not attracting it.

Social media users have indicated that the tips are not provided only in Uber, but also for RAPIDO bicycles and various food delivery applications.

Meanwhile, CCPA Swigy and Zomato are also likely to request changes to their requests for their request to ensure that customer fees are not imposed on severe cancellation fees, according to a report in Moneycontrol.