The border airline agent was launched to ridicule the customer who was rejected

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A video clip of the gate agents heading a passenger trying to ride on border airlines, who was on the Internet in disbelief. The clip has become a point of discussion that it got the attention of Frontier, as the airline now confirms that both employees are no longer working in the company. This is the decrease in what happened …

Related to: The border airlines are under investigation after the employees tried to blackmail the customer TSR Investigations

He argues with two passengers with a passenger on his late check -in -law

According to New York PostThe accident occurred on Friday, May 2, when a male agent intends to travel from Rally to Boston. According to the sources, he arrived at the airport 50 minutes before his flight was set to take off, and he lost a 60 -minute sharing date from Frontier.

Since he could no longer use a self -service booth, he is close to the meter, just to be informed of a “agent assisting fee” with a value of $ 25 to register personal access. The passenger was arrested for guarding and argued with the agents, expressing his frustration with the unexpected accusation. He withdrew his phone to record the argument, as he heard, he said, “I don’t fly this SH -Flying Yes again.”

Things were heated with the continuation of the argument

The situation soon escalated as the customer still refuses to pay the additional amount. However, the agents were unwilling to change their opinion given the company’s policy. Instead, they started photographing their phones before they made fun of it, “And I thought you were going to get your journey?”

One agent added, “Make me verify you,” while her colleague laughed. The passenger insisted that he paid the price of his ticket, but the agents rejected him because of his late arrival. According to NY Post, the customer ended with a new trip with Jetblue, which cost $ 500. But his ticket was replied with Frontier after submitting a complaint against the agents.

Border Airways says that agents are no longer “linked” to the company

Well, even a week after the video was published, Frontier Frontier Gate clients are no longer working with He. Border Airways, address the accident in a statement to TMZHe said:

“We are aware of what happened and was in direct contact with the customer. The concerned individuals, who are working in a third -party contractor, are no longer associated with the border account.”

The airline confirmed that the agents were working by a contractor belonging to an external authority, and they prevented himself from their actions. Meanwhile, the individuals who were launched, whose identities have not been revealed, have not said a word about their clear termination yet.

Social media interact with the video

The video, which was uploaded to the X user Colin Rouge’s pageI collected more than 15 million views within two days after its publication on Tuesday, May 6. Clap some reactions from the thread below …

@An absolute moment Tweetand “FlyFrontier, I will never fly the limits after seeing this video for these two women, giving this customer a difficult time! I hope he sees this and makes a violation of civil rights! This is very wrong!”

@Eng1neerjack booksand “Well, for this reason, the border airlines don’t fly. I started flying again to work. But I will not fly border airlines.”

Highrockmike Tweetand “I feel more for this story. The customer may be wrong. The positions of the employees are definitely wrong *

Elsewhere, dljamesortega booksand “The registration deadline is at least an hour before the trip. Those present on the right and the man who holds the camera is wrong.”

Related to: Women claim that border airlines receive “fraud” luggage fees to compensate for reduced flights

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