Shopify, Duolingo workers face a new Gen AI at work. Is your next job?

Most of us get the same basic questions in our employee performance reviews, even if we do completely different jobs: What did you accomplish in the past year? What are your chances of improvement? But this one may not have seen before: How did you use AI Tolide At work?

There may be something like this question on the following performance reviews of at least one business owner. in The note published on the Internet After leaking and was It was reported by CNBC Others, CEO of Shopify Topi Lutke said that the use of artificial intelligence in the workplace is no longer optional in the e -commerce programs company, which used about 8,100 people at the end of 2024.

“Using artificial intelligence effectively is now a basic expectation of everyone in Shopify,” Lutke books in the memo.

Gen Ai tools like Openai’s Chatgpt And Google’s twin It is increasingly nominated as a variable for games in the office, where business leaders say they can make employees more efficient. At the same time, this shift has sparked fears that these tools will replace humans, which leads to fewer jobs. A recent survey of the Pew Research Center found 64 % of American adults expect that the growth of artificial intelligence will lead to fewer jobs. When I covered the role of artificial intelligence in the changing workplace, this tension appeared between improved efficiency and the losses of potential jobs once again and once again.

Shopify is one of the companies that emphasizes Gen AI in the workplace, but it is not the only company. Duolingo CEO Luis von Ahn told the employees in a comprehensive email message Joint on LinkedIn The language learning company will go “Amnesty International”. Employment decisions (including for contractors) will be determined in part based on whether Amnesty International can do this.

Von Ahn wrote: “Being from AI-FIRST means that we will need to rethink how we work,” Von Ahn wrote. “Make simple adjustments to human designed systems will not get us there.”

What happens when your boss adds “Using AI” of your job responsibilities?

Will artificial intelligence at work lead to lower jobs?

The Lutke notes stressed the importance of nomination of Shopify employees with artificial intelligence and clarifying some requirements, including sharing what they learned about the use of artificial intelligence tools. He also said that the teams will need to show why artificial intelligence is unable to meet the needs before asking for more resources or employing new employees.

Similar requirements appeared in the Von Ahn note for Duolingo workers. However, he said the change “is not related to the replacement of the duo with AI” but about providing workers with the tools needed to do more creative work. A spokesman for Duolingo said the company has not changed the number of full -time employees based on this step.

These notes show a potential impact on the Gen AI on job availability: companies will be less ready to employ them if Amnesty International can be done this work instead.

This fear is widely shared, with More Americans are concerned about the hope of the impact of artificial intelligence on jobsAccording to a separate PEW surveyed in February, he focused on Americans’ ideas on artificial intelligence.

Despite large -scale fears, Nicole Sahin, CEO and GP founder, a global employment company, told me that they still see companies that employ workers with what is expected to be expected in the growing labor market.

“The companies are definitely employing people and they cannot find enough talent,” she said. “I don’t feel that employment slows down.”

Sahin said that what is changing, perhaps, is that people who are employed for the types of jobs that can be performed alongside the GEN AI tools are appointed based on their ability to be creative and diverse with this technology.

When Amnesty International is expecting to work

Sahin said that the Shopify note and its expectations about the use of artificial intelligence are “the new natural beginning”. GP It issued a survey This week of 2,850 global executives and 500 human resources specialists in the United States, with 91 % of CEOs who have been informed that they were increasing artificial intelligence efforts in their companies.

Sahin said that she believes that the issue expects workers to be ready for experience and creativity in technology. “Preparing to be very important,” she said.

Experts say that the use of Gen AI in the workplace is to change the skills that employees need to prosper. Many workers, including workers in novice centers, will need this Dependence more on the experience of the topic and judgment Instead of the skills needed to carry out the tasks that can be performed by the artificial intelligence tool instead.

Most workers at the PEW survey in February said they did not use or use chat tools at all, and they were not only 16 % using artificial intelligence in their jobs.

Even younger workers do not use artificial intelligence in their functions. The Gallop survey was released this week Gen Z adults asked about their use of Gen AI At the workplace. Only 30 % said they used it to work, and more than half of them said that their workplace had no official policy for Amnesty International. The poll found that 29 % said that artificial intelligence did not exist in their work, and 36 % said that the risks outperformed the benefits in their jobs.

Only because you can or use artificial intelligence at work does not mean that it is worth it. This month’s report, Coastal Consulting Company, found half of the surveyes that they saw that they saw No measureable return on investment from artificial intelligenceAnd only 21 % mentioned proven results. The coast attributed this gap between noise and the results to the separation between experimentation and strategy.

“Without align clear business or specific results, artificial intelligence risks staying stuck in a” interesting but isolated but isolated category, “the coastal report said.

The problem with artificial intelligence at work

GEN AI, such as Chatgpt, may be able to create answers to a wide range of inquiries, but they do not respond to these things in the same way that a person desires. For one of them, they are vulnerable Errors known as hallucinations Making things mainly instead of admitting that they do not know the answer.

This makes it necessary Use artificial intelligence wisely And do not trust her answers as always. Large public language models such as Chatgpt are trained in a huge amount of data, not all good or related to your work.

Sahin said these types of models “should not be used to work.” “When you think about using artificial intelligence at work, it cannot be cheerful, things cannot make mistakes.”

In the workplace, you want specialized tools less likely to hallucinations and easier to verify and correct them. Workers should be able to discover and fix these problems in order to use artificial intelligence well.

In Shopify, learning these skills is just part of the job now, as Lutke wrote. “Frankly, I do not think it is possible to cancel the subscription to learn the skill of applying artificial intelligence in your craft; we welcome you, but I want to be honest. I cannot see this work today, and certainly not tomorrow.”