Uber faces a lawsuit against bills

The FBA’s FTC is aimed at Uber One in Uber in a new lawsuit filed against a horse riding company.

The agency announced on Monday that it had filed a lawsuit against Uber, on the pretext Company FTC and the online shoppers’ confidence law (Rosca) through “invoices and deceptive cancellation” with one opery.

I requested the lawsuit The American Provincial Court of the Northern Region in California To issue a permanent judicial order “prevent future violations” of these laws, as well as grant cash and other relief.

Uber “consumers charged for the Uber One subscription service without their consent, and failed to provide promised savings, and made it difficult for users to cancel the service despite its promises” cancellation at any time “,”

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In the lawsuit, the Federal Trade Committee for consumers said, “They complained that they were registered in Uber subscription Without their approval, they reported that they have never subscribed and have no idea about the reason for being charged. “

Some customers who use the free trial period of Uber One were charged with “before the specified billing date, during the free experience period”, claimed FTC.

Uber One holds $ 9.99 per month ($ 99.99 if purchased for a year). Subscribers Get the benefits Like zero delivery fees for requests for minimal sub -total and gain Uber assets on horse riding.

The alleged FTC in the complaint that Uber “has put a difficult cancellation process, takes a long time, and away from the simple” for Uber One, tells subscribers by clicking and passing many screens before they can do so.

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The agency claimed that some subscribers claim that Uber had shipped them in another bills course after they asked to cancel and waited to listen to customer support.

The agency also faced a problem with Uber, saying that consumers can save $ 25 per month by registering Uber One. In its press statement, he argued that the company “does not represent the cost of subscription.”

Uber spokesman said Fox’s work The company was disappointed that FTC chose to move forward in this procedure, but it is confident that the courts would agree to what we already know: subscriptions and cancellation in a clear and simple Uber and follow the rhetoric and spirit of the law. ”

“Uber does not subscribe or charge consumers without their approval, and the cancellation can now be done at any time in application and most people take about 20 seconds or less,” said a spokesman.

“He is disappointed that FTC chose to bring this case without a complete investigation and adopt its complaints on misunderstanding of facts and law,” said Tim Merris, the lawyer of Sidi, who represented Uber during the case of investigation into the case.

Uber appeared for the first time in the Uber One membership in late 2021.

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In early February, when the company informed its financial results in the fourth quarter, Uber said that the base of the Uber One, which is available in nearly three countries, amounted to 30 million.

index	protection	last	Changing	% Change
Uber	Uber Technologies Inc.	74.44	+1.52	+2.08 %

“It was a great few months of Uber One, as we added 5 million members in the quarter, and raised the total member base to 30 million, an increase of approximately 60 % on an annual basis.”